Orca Roofing & Exteriors nail down a solution with Rise Digital
Orca partnered with Rise Digital to unify its four Google Workspace accounts into a single, streamlined environment that unlocked the potential of secure, real-time collaboration, with more efficient management and greater cost-efficiency.
About Orca Roofing & Exteriors
Orca Roofing & Exteriors is a mid-size residential construction company based in the Pacific Northwest. They're redefining home services through their relentless focus on customer experience combined with exceptional craftsmanship, unrivaled professionalism, and eco-friendly leadership.
The challenge
Orca Roofing & Exteriors had been using Google Workspace for years, but their implementation was disorganized and unproductive. Scattered documents and poor access control made collaboration challenging. Juggling multiple credentials, inefficient shared mailbox management, and cumbersome onboarding/offboarding slowed them down. They needed a team of experts to hammer out a scalable solution.
The solution
Rise Digital laid the foundation for an efficient Google Workspace solution by upgrading Orca Roofing & Exteriors to Business Standard edition with shared drives, greater access controls, and advanced video conferencing features. Drive files and email history were consolidated into a unified workspace, and over 50 best practices were implemented to strengthen security and improve user experience.
The results
Orca Roofing & Exteriors streamlined its operations with Google Groups for shared inboxes and domain management. Employee onboarding was simplified, boosting their professional image and earning praise from new hires. Shared Drives, Groups, and single sign-on capabilities created a solid foundation for collaboration and productivity, proving that Rise Digital's support is a shingle above the rest.
“Rise Digital and Google Workspace are a perfect fit for cost-conscious SMBs who want to streamline their digital operations. Rise Digital transformed our pain points into a seamless experience. They’re like an extension of our team, always available to resolve issues or introduce new Google Workspace features.”
